Temporary suspension of some NRAS Services

10 December 2020

During what is increasingly a difficult time financially for the entire charity/third sector, NRAS has made the difficult decision to put the majority of its employees on furlough leave. We will do all we can to minimise the impact on our beneficiaries and service users, but it will mean that some services are restricted between 18th December 2020 and 10th January 2021.

The most significant changes are as follows:

  • 0800 298 7650 NRAS Helpline operational hours will be Monday to Friday 1pm – 4pm (except between 24th Dec to 4 Jan when the Helpline and the NRAS office will be closed)
  • Here for You, Right Start, and Living Better with RA services, as well as the mailing of publications, will all be suspended from 18th December to 10th January.
  • A skeleton NRAS staff will be working throughout this period and will endeavour to deal with any urgent matters that should arise. The enquiries email will be monitored throughout this period enquiries@nras.org.uk

We look forward to resuming full services on 11th January 2021. Thank you for your understanding and continued support.

Now more than ever NRAS appreciates all donations. You can donate online www.nras.org.uk/donate or send cheques made payable to NRAS to NRAS, 4 The Switchback Office Park, Gardner Road, Maidenhead SL67RJ. Thank you.