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Individual Giving Fundraiser – Maternity Cover

Are you passionate about fundraising and supporter care? Do you want to work for a charity that supports patients across the UK as part of a friendly and ambitious fundraising team?

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Job title: Individual Giving Fundraiser
Rate of Pay: Salary dependent on experience
Hours:Full-time (35 hours/week)
Fixed term contract for maternity cover of 40 weeks – the length of the fixed term may be subject to change and will be dependent upon the date of the return of the original postholder.
Location:Combination of remote and office-working
Ground Floor, 4 Switchback Office Park, Gardner Road, Maidenhead, Berkshire SL6 7RJ
Reporting to: Trusts and Giving Manager
Responsible for:No line management responsibilities
Closing date:Friday 19th March
Job Summary

You will be part of a small, friendly and ambitious NRAS fundraising team, responsible for promoting, growing and managing income generated through individual giving.

The post holder will also be responsible for meeting or exceeding individual giving fundraising targets including income raised through single donations including In Memory giving, regular gifts (Friends), Lottery, Raffle, as well as with specific appeals.

You will need to be organised, focused and supporter oriented, sometimes managing competing priorities and deadlines. This role requires excellent communication, planning and time management skills, and the ability to work well with others as well as independently. 

Main Duties and Responsibilities
  • To achieve and where possible exceed agreed income targets, taking a lead and individual responsibility for specific income channels.
  • To ensure expenditure is kept within budget.
  • To be responsible for planning, promoting, publicising and coordination of all individual giving appeals.
  • To liaise with external agencies to ensure success with payroll giving and recycling schemes.
  • To provide exceptional customer care, ensuring that donors are motivated, encouraged and appreciated, and that relationships with donors are successfully maintained and developed in the long-term.
  • To report and analyse income, expenditure and donor feedback, both positive or negative and to respond to any complaints in line with the NRAS fundraising complaints policy.
  • To ensure all payments are recorded on the charity database, Salesforce, creating reports for the Head of Fundraising and Marketing and Director of Finance both monthly or when required.
  • To manage donor information in line with GDPR.
  • To support the NRAS fundraising team by achieving set targets which contribute to the overall annual fundraising target set for the charity.
  • To be familiar with and comply with the Fundraising Code of Practice as defined and updated by the Fundraising Regulator.
Qualifications and Skills
CriteriaEssentialDesirable
Qualifications and MembershipEducated to A levelFundraising qualification
Informal training around individual giving
ExperienceExperience within fundraising
Experience working in the charitable sector Experience working toward financial targets and with demonstrable outcomes
Experience developing a variety of income streams Experience with data and finance
Experience managing donor relationships
Experience creating financial planning and reporting documents
Experience drafting social media, website and newsletter content  
Knowledge and SkillsExcellent written and verbal communication skills
Proficient with Microsoft Word, Excel and PowerPoint
Proficient in data management    
Ability to use Salesforce or other CRM systems
Ability to work within a fixed budget
Knowledge of data protection rules
Knowledge of the Fundraising Code of Practice
Personal Circumstances and AttributesProactive approach to fundraising
Ability to manage competing deadlines and plan effectively
Full UK driving licence and car owner
Ability to work to tight time deadlines
Ability to work as part of a team and independently
Willingness to learn and develop new skills
Highly motivated and committed
Enthusiastic and the ability to motivate others
Ability to keep calm under pressure
Live within a reasonable commute to Maidenhead
Willingness to travel and work out of hours when required  

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