Office Admin Assistant

Are you looking to support the work of NRAS in helping those living with RA?  Do you have administration skills? Then this may be the role for you!


The National Rheumatoid Arthritis Society (NRAS), is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.

Our volunteers are integral to our service delivery and help by providing a listening ear, taking part in research projects, raising awareness of RA and JIA and their impact, providing administrative back up and much more!

  • Ideally able to commit for a year initially. Hours will vary depending on the activity, but will usually be 8-10 hours per week.
  • Hours can be flexible eg 2 mornings or 2 afternoons per week.
  • Inputting data into our database (Salesforce).
  • Email correspondence with our members/volunteers/supporters/partners.
  • Data entry and cleansing using excel reports. 
  • Using our Mailchimp mailing system to manage our unsubscribes and hard bounces for our campaigns.
  • Using telephone with script to call Members and get updated email addresses.
  • Office tasks such as making up Membership packs.
  • Knowledge you will be helping NRAS to deliver its services efficiently and professionally.
  • Opportunity to engage with respected charity and its  Members and supporters.
  • Induction and training programme.
  • Ongoing support and supervision.
  • Work experience, if applicable, to broaden your knowledge and help develop transferable skills.
  • Reimbursement of out of pocket expenses as defined in NRAS’s volunteer policy.
  • You will receive an induction when you start.
  • We will provide you with the training you need to complete the role.
  • An interest in RA.
  • Excellent attention to detail in terms of maintaining records, collecting and compiling data.
  • Someone comfortable working in an office environment.
  • Comfortable performing repetitive tasks such as data cleansing.
  • IT literate, comfortable using Microsoft Office products.
  • Ideally able to commit for a year initially. This role will involve a minimum of 7 hours volunteering per week ideally over 1 or 2 days.

All volunteers will need to complete an online application form and provide referees. Depending on the nature of the role volunteers may also be required to complete a DBS form.