Contact the NRAS Helpline Being diagnosed with and living with RA can be make you feel alone and confused. The NRAS Helpline is here for you, Mon-Fri from 9:30am to 4:30pm. Call us on 0800 298 7650. Our freephone Helpline is open from 9.30am-4.30pm Monday to Friday. You can also contact us by email by filling out our contact form The Helpline is here to let you know that you don’t have to face it alone by offering information and emotional support for people with RA, their family, friends and colleagues. The staff are not medically trained, so are not able to give specific medical advice, however they are trained to provide callers with the most current information, give emotional support, discuss the impacts RA has on work and relationships and help people understand more about the disease and the treatments available. Helpline FAQs Do I have to be a member to call the Helpline? No, you do not have to be a member to call our Helpline. Anyone who is affected by Rheumatoid Arthritis (RA) or Juvenile Idiopathic Arthritis (JIA) is welcome to call us. I am really struggling to come to terms with my diagnosis, what can NRAS do to support me? NRAS can support you in numerous different ways. Our freephone Helpline (0800 298 7650) is there to offer a listening ear and provide you with information and resources as well as signposting you to our other services, for example our self-management programme SMILE and JoinTogether groups. We can also connect you to volunteers living with RA for a one-to-one peer support phone call. What if I get upset during my call? It is ok if you become tearful or emotional during the phone call, it is only natural. We are here to listen and support. Are there any health care professionals I can speak to on your Helpline? Our Helpline team are not medically trained, so we would recommend that you speak to one of your health care professionals if you are in need of any medical advice. Can you help me decide which medication I should try next? We cannot give advice about what medication you should try next, however we have a range of resources we can share with you, to help you make an informed decision alongside your medical team. NRAS in 2023 0 Helpline enquiries 0 Publications sent out 0 People reached
Do I have to be a member to call the Helpline? No, you do not have to be a member to call our Helpline. Anyone who is affected by Rheumatoid Arthritis (RA) or Juvenile Idiopathic Arthritis (JIA) is welcome to call us.
I am really struggling to come to terms with my diagnosis, what can NRAS do to support me? NRAS can support you in numerous different ways. Our freephone Helpline (0800 298 7650) is there to offer a listening ear and provide you with information and resources as well as signposting you to our other services, for example our self-management programme SMILE and JoinTogether groups. We can also connect you to volunteers living with RA for a one-to-one peer support phone call.
What if I get upset during my call? It is ok if you become tearful or emotional during the phone call, it is only natural. We are here to listen and support.
Are there any health care professionals I can speak to on your Helpline? Our Helpline team are not medically trained, so we would recommend that you speak to one of your health care professionals if you are in need of any medical advice.
Can you help me decide which medication I should try next? We cannot give advice about what medication you should try next, however we have a range of resources we can share with you, to help you make an informed decision alongside your medical team.