Article

Data Administrator

Job title: Data Administrator
Salary:£30,000
Hours:Full-time (35 hours p/wk).
Location:Hybrid working (minimum 40% contracted hours in office). Office location: NRAS, Beechwood Suite 3, Grove Park Industrial Estate, White Waltham, Maidenhead, Berkshire, SL6 3LW, flexible working will be an option.
Reporting to: Head of Data

Join NRAS as a Data Administrator and be part of a team shaping how we use data to transform lives. If you’re passionate about data integrity, analytics, and leveraging technology to drive meaningful impact, this is your opportunity to make a difference. You’ll work at the heart of the charity, ensuring our data systems are secure, efficient, and insightful – helping us deliver smarter strategies and better outcomes for thousands of beneficiaries. This role offers variety, responsibility, and the chance to grow your expertise in Salesforce and data within a forward-thinking organisation.

Please note: Candidates applying for this role are not required to have pre-existing knowledge of RA or JIA to be eligible for this role. Full training will be provided during induction.

Key Responsibilites

The main responsibilities for the Data Administrator will include but are not restricted to, the following:

  • Handle day-to-day tasks: creating/running reports, importing data, retention processes, cleansing, maintenance, and advising on best practices.
  • Monitoring existing integrations to ensure they work and data entry is accurate.
  • Conduct regular testing, analyse metrics, troubleshoot issues, and optimise efficiency.
  • Work with teams to segment data for personalised communications.
  • Provide insights and analysis via reports, dashboards, analytics tools.

Specific Duties

  • Manage, create and administer reports and dashboards as requested by internal teams and the Head of Data.
  • Develop and maintain data entry and reporting processes.
  • Monitor data quality and integrity to maintain a high level of accuracy.
  • Conduct regular audits of data processes and manage data retention to ensure compliance with regulations (Data Protection Act 2018, UK GDPR, DUA Act 2025).
  • Perform database de-duplication and cleansing procedures regularly.
  • Define, manage, and document issues, resolutions, checks, and testing following team methodology.
  • Assist internal teams in data segmentation for personalised communications.
  • Troubleshoot data issues in collaboration with internal teams.
  • Liaise with third-party software providers to ensure seamless and accurate data transfers.
  • General database administration tasks e.g. creating users, resetting passwords.
  • Report regularly to the Head of Data on performance metrics.
  • Manage data cleansing projects.

Skills and Experience

  • Understanding of data analysis, reporting, and presenting data clearly.
  • Strong IT skills, particularly MS Excel.
  • Attention to detail and strong analytical skills.
  • Excellent spoken and written communication skills.
  • Ability to problem-solve and troubleshoot effectively.
  • Process-driven approach with strong documentation skills.
  • Ability to prioritise conflicting needs and manage workload independently.
  • Adaptable and quick to learn, with motivation to improve skills.
  • Experience using Salesforce is desirable.


Personal Circumstances and Attributes

  • Self-starter who can initiate and complete tasks independently.
  • Organised and logical thinker.
  • Highly motivated and committed with a can-do attitude.
  • Ability to work under pressure and meet deadlines.
SkillLevel of Responsibility
Autonomy Works under broad direction. Work is often self-initiated. Is fully responsible for meeting allocated technical and/or group objectives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities.  
InfluenceMay oversee others or make decisions which impact routine work assigned to individuals or stages of projects. Has working level contact with customers, suppliers and partners. Understands and collaborates on the analysis of user/customer needs and represents this in their work. Contributes fully to the work of teams by appreciating how one’s own role relates to other roles.  
ComplexityWork includes a broad range of complex technical or professional activities, in a variety of contexts. Investigates, defines and resolves complex issues. Applies, facilitates and develops creative thinking concepts or finds innovative ways to approach a deliverable.  
KnowledgeHas a thorough understanding of recognised generic industry bodies of knowledge and specialist bodies of knowledge as necessary. Has gained a thorough knowledge of the domain of the organisation. Can apply the knowledge effectively in unfamiliar situations and actively maintains own knowledge and shares with others. Rapidly absorbs and critically assesses new information and applies it effectively.  

NRAS Structure

The post holder will report to the Head of Data and will work closely with the Data Team, and all colleagues throughout the organisation as data users.

Other Duties/Information

  • Attendance and participation in team meetings.
  • Any other duties as requested by the Head of Data.
  • NRAS expects all employees to respect the unique contribution of every individual and operates an equal opportunity and diversity policy. All employees must work responsibly within the health and safety policy of the organisation and ensure they are always observing this.

At NRAS, we are committed to building a diverse, equitable, inclusive and welcoming workplace where everyone feels valued and able to contribute. We actively encourage applications from people of all backgrounds, particularly those whose experiences and perspectives are currently underrepresented within our workforce.

We recruit based on skills, potential and values, and are committed to ensuring that all applicants are treated fairly throughout the recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know and we will work with you to meet your needs.

We welcome applications regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sexual orientation, socioeconomic background or any other characteristic protected by law.

How to apply

Please contact Sam Grant-Riach on samg@nras.org.uk with your CV and include a cover letter which outlines skills and experience relevant to this role. In the subject line please include “Data Administrator”.

NRAS is committed to protecting your personal data. Please see our Privacy Policy for more information on the data we process and your rights.

Benefits

  • Full time working hours – 35 hours per week.
  • Flexible hybrid working, minimum 40% in office.
  • Employee Assistance Program.
  • 6.4 weeks annual leave including statutory bank holidays for full time staff.
  • Access to Mental Health First Aiders.

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